In a room full of agentic AI promises, Operata delivers the observability to know if any of it is actually working.

Today, C1, a global leader in technology solutions engineered for outcomes, announced recognition as a 2025 Expansion Partner of the Year by Genesys®, a global cloud leader in AI-Powered Experience ...

Microsoft expanded agentic AI across Copilot Studio and Dynamics 365, adding real-time voice and autonomous agents for ...

Salesforce Agentforce Contact Center unifies CRM, AI and workflows — but is the complexity worth it? A deep dive with analyst ...

ServiceNow NOW is benefiting significantly from its rich partner ecosystem, which acts as a core growth engine by enhancing ...

Gryphon AI, the leader in contact governance, today announced its 1H 2026 Strategic Product Launch. Building on its legacy of trust and innovation, Gryphon AI is solidifying its position as the ...

Good morning, and welcome to Bandwidth's First Quarter 2026 Earnings Call. I'm joined today by David Morken, our CEO, and Daryl Raiford, our CFO. They will begin with prepared remarks, and then we ...

Adobe's expansion of its partner ecosystem is set to revolutionize customer experience orchestration with AI-driven insights, ...

First-to-market route-based call authentication expands trusted, branded calling across enterprise and carrier environments ...

Artificial intelligence (AI) is accelerating a fundamental shift in Zendesk’s channel, especially across Asia Pacific (APAC) ...

The deal adds Brevet's expertise in custom sales methodology, training, and enablement to SBI's go-to-market advisory practice, giving clients a clear path from strategy to execution. DALLAS, Apr. 17, ...

Genova Diagnostics, a pioneer in advanced diagnostic testing, has appointed Keith Meadors, MBA, MT(ASCP) as Chief Commercial ...